Amelia WilliamsFinding the right pet shop for your needs means going beyond grabbing a bag of kibble. It’s about connecting with a place that understands your pet is family.
You want quality products, knowledgeable staff, and services that make your life as a pet parent easier.
The city has fantastic options, whether you’re welcoming a new puppy or spoiling a long-time companion.
We’ve explored the stores that truly stand out by providing vet-approved food, sustainable accessories, top-notch grooming, and adoption services.
Here are our top picks for the best pet shops in Auckland.
How much do pet supplies cost in Auckland?
Having a pet makes life a little more exciting, but it’s wise to be prepared for the costs.
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If you’re adopting a rescue dog might set you back between $200 and $500, a fee that often covers essentials like desexing, microchipping, and initial vaccinations.
For a rescue kitten, the cost is typically between $125 and $300. If you have your heart set on a purebred dog from a breeder, the price can range from $800 to over $3,000. Beyond the initial adoption or purchase, you’ll need to budget for supplies. Setting up with initial items like collars, leashes, and bedding can cost between $20 and $200. You can also expect to spend around $100 to $200 on toys and treats to get started.Food is an ongoing expense, typically costing $20 to $60 per month, though special diets can be more expensive.
1. Pet.kiwi
Website: https://www.pet.kiwi/
Address: 381 Great North Road, Grey Lynn, Auckland 1021
Contact: 09 378 7540 / [email protected]
Schedule: Mon – Fri, 8:30 AM – 6 PM; Sat, 9 AM – 5 PM; Sun, 10 AM – 4 PM
What really sets Pet.kiwi apart is that it’s run by actual veterinary professionals and animal rescue volunteers.
This gives you incredible peace of mind, knowing that every product is backed by expert knowledge.
They have a strong ethical focus, choosing to support animal adoption instead of selling pets in-store.
I find their strong focus on the community really impressive, with profits going towards funding vaccinations for shelter animals.
Their online shopping experience is also seamless, with fast dispatch and clear delivery timelines. Plus, they also have a fair 30-day return policy, which is great for those “will they, won’t they” moments with new toys or treats.
While their prices might be a touch higher than big-box stores, you’re paying for quality and supporting a fantastic cause. It’s a trade-off that feels worth it for the level of care and expertise you receive.
Customer Reviews
Purchased a dog jacket online. A good selection of items and very happy with the item I purchased. Order confirmation and packaging of item was very efficient and it arrived a few days later. The jacket is very well made, just need some rain now to try it out on our dog!
– Deb | Google Review
This shop is really good, they have lots of products and the staff is really helpful, lovely and nice! They don’t hesitate to redirect you with something according to your needs and they help a lot with not easy questions (my cat came from France). Thanks a lot!
– JB HJÁLMARSSON (Felberyn) | Google Review
2. Petdirect (Takapuna)
Website: https://petdirect.co.nz/stores/takapuna
Address: 33 Barrys Point Road, Takapuna, Auckland 0622
Contact: 0800 200 240
Schedule: Open Daily, 8:30 AM – 7 PM
Petdirect truly shines by successfully combining online convenience with in-person service. As one of New Zealand’s leading online pet retailers, they seemed to have mastered the art of getting you what you need, fast.
Their “Autodeliver” subscription is a lifesaver for busy pet parents, ensuring you never run out of food again. I once had a query about a specific brand, and their chat support was incredibly responsive and helpful.
Their physical store in Takapuna is bright, well-organised, and staffed by fellow pet owners who genuinely care.
They also have a Price Match Promise, so you can be confident you’re getting a good deal.
The only thing to be mindful of is that delivery times to more remote areas can sometimes vary, so it’s best to plan ahead if you live outside the main centres.
Customer Reviews
We had a great experience with the staff after getting our new kitten. All the staff were super helpful in finding what we needed, and were super interested in our new family member which made the whole experience wonderful!
– Jane M | Google Review
Absolutely love the store, beautifully set up, friendly, helpful staff. I have a regular order being delivered, it was great to see the other products I have been tempted to buy but haven’t because I was unsure. After visiting the store and seeing the actual product I bought it, dog loves it and will be added to my regular order. I will also visit the store again it was such a fantastic experience.
– Jeanne Wright | Google Review
3. Petstock (Takapuna)
Website: https://www.petstock.co.nz/store/petstock-takapuna-8006
Address: 3 Barrys Point Road, Takapuna, Auckland 0622
Contact: 09 485 3003 / [email protected]
Schedule: Mon – Fri, 8:30 AM – 6 PM; Sat, 8:30 AM – 5 PM; Sun, 9 AM – 5 PM
If you’re looking for a genuine one-stop shop for all your pet’s needs, Petstock is the place to be.
They go far beyond just selling products by offering grooming, DIY wash stations, and even puppy school. This integrated approach makes life so much easier for fur parents.
A friend of mine swears by their puppy school, saying the trainers are incredibly patient and knowledgeable, which really helped with her new pup’s socialisation.
Their dedication to the community is another huge plus. Through the Petstock Foundation, they actively support pet adoption and other charitable causes, so your spending makes a difference.
While they offer many conveniences like click-and-collect, their standard delivery can sometimes take a bit longer than other online retailers, so it’s something to keep in mind if you need supplies in a hurry.
They also offer a price guarantee and a rewards program, which adds great value to what they can offer.
Customer Reviews
Our go to stop. Staff would always help to carry bags to the car which is critical sometimes when you have a dog with you or pregnant as I am now. Always helpful, kind and positive.
– Svetlana Lisichkina | Google Review
Great place! Great staff! Takapuna Branch!
Chloe, was a great help! The product and the torch she recommended worked to remove the cat odour from our car! Thank you so much!
Kind regards, Alison and Derek
– Alison Hobbs | Google Review
4. Animates (Grey Lynn)
Website: https://www.animates.co.nz/
Address: 316 Richmond Road, Grey Lynn, Auckland 1021
Contact: 09 358 2087 / [email protected]
Schedule: Mon, Tue, Wed, Fri, & Sat, 8:30 AM – 6 PM; Thu, 8:30 AM – 6:30 PM; Sun, 9 AM – 5:30 PM
Animates makes pet ownership so much easier by combining a retail store with a full-service vet clinic under one roof. This is incredibly convenient for routine check-ups, vaccinations, or any health concerns. It’s a huge time-saver.
Their “Taste Guarantee” on certain food lines is also a fantastic perk for those of us with fussy eaters. With their loyalty program and price match promise, they offer solid value.
They cater to a wide range of animals beyond just cats and dogs, which makes them a reliable choice for owners of birds, reptiles, and other small pets.
While their range is broad, you might find that some highly specialised or niche products are not always in stock at every location, so it’s worth calling ahead if you’re after something specific.
Parking can also be a bit tricky right outside the Grey Lynn store during busy times.
Customer Reviews
Great store. Went in for the groomers and they were lovely to our puppy. Great customer service. The downside is that parking is sparse outside the entrance. to park in the street.
– Alexshana Sivarajah | Google Review
Dr. Agnes Meredith and the vet nurses at Animates Vetcare Grey Lynn have been absolutely wonderful to deal with. My elderly dog developed a skin rash, and they were incredibly helpful, offering amazing advice and aftercare. This is, by far, the best veterinary team I have ever dealt with! I highly recommend them for all your pet’s needs. Thank you, Animates Vetcare Grey Lynn, for your outstanding service!
– Paul Patton | Google Review
5. The Brooklyn Pet Store
Website: https://thebrooklyn.co.nz/
Address: B:HIVE, AIA House 74 Taharoto Road, Takapuna, Auckland 0622
Contact: 09 887 5328 / [email protected]
Schedule: Mon – Fri, 10 AM – 4:30 PM; Online Store Available Daily, 24 hours
For those who prioritise style, sustainability, and supporting local, The Brooklyn Pet Store is quite the gem. This Kiwi-owned brand has a beautifully curated selection of products that are as fashionable as they are functional.
What I find interesting is their selection of vet-recommended orthopaedic beds, which are a dream for older pets or those with joint issues.
Their focus on the environment is clear, from their plastic-free packaging to their practice of donating returned items to rescues.
Plus, their online store is quite user-friendly, and they offer fast, free shipping across New Zealand, which is a huge bonus.
The main thing to note is that they are primarily an online retailer, so you can’t browse a large physical showroom, and they don’t offer same-day delivery, so you’ll need to plan your purchases accordingly.
Customer Reviews
Easy website to navigate, fast delivery, silky soft (machine washable!!!) fluffy dog bed. The free duck toy gave you extra stars from Winston! Two big fans! Thanks again for a great quality dog bed for our fur baby.
– Samantha Ryan | Google Review
We have a 10 year old Husky, who suffers from back issues (bridging in her spine); she was curious about the bed at first as it’s a lot bigger than her previous one.. but absolutely adores it now – she has been sleeping like a log for the past week! Couldn’t be happier with our choice – thank you Brooklyn Pet Store!
– Poly Prints | Google Review
