Jordan McCraeMy friend used a random courier service to send an important business document to a client in Wellington. It was a crucial contract that needed to arrive by the end of the day, so they figured they’d try out this cheap courier service. Big mistake.
By the time the document finally reached his client, it was completely soaked and unreadable from spilt coffee.
That disastrous experience got me wondering—what are the top courier services in Auckland that people can actually rely on?
I decided to put several popular options to the test, even chatting with their customers about their real-life experiences. After making a few deliveries myself, I’ve compiled a definitive list of the best courier services in Auckland that truly stand out.
How much does it cost to use a courier service in Auckland?
It costs at least 10 NZD to use a courier service in Auckland to send a basic package.
The cost will vary depending on the size and weight of the package you’re sending off.
How We Chose
1. InaRush
Address: Suite 3/15 Trugood Drive, East Tāmaki
Contact details: +64 9 271 5153
Operating hours: Open 24 Hours
InaRush is a solid choice for same-day courier service.
After interviewing several clients, we found that many appreciated how easy it is to use InaRush because there’s no need to set up any accounts. You just head to the website, get a quick quote, and boom, your package is on its way.
And that’s not the only thing that’s fast. Several clients even reported having their packages delivered in less than 90 minutes!
While the Auckland Magazine team didn’t experience this level of speed, we still received our package the next day.
With their live tracking feature, we could monitor our package’s location at all times, adding to the overall ease of the service.
Plus, InaRush delivers whenever you’re home, even after regular business hours or on weekends.
Others also noted the reliability of the drivers. There were no reports of lost or damaged packages, showcasing their great track record.
However, some people we interviewed felt their couriers were rude when it came to re-deliveries.
Absolutely incredible service and customer support
“Absolutely incredible service and customer support throughout – so refreshing to have a reliable delivery on the weekend. 10/10 couldn’t recommend enough. Thanks team!”
–Callum Sutherland Google Reviews
The driver phoned as promised before he arrived
“The delivery of our new mattress couldn’t have been better. The driver phoned as promised before he arrived, and hefted the box upstairs for us. We remain grateful for his efficiency and helpfulness, and recommend the service.”
–Jacquie Harrison Google Reviews
2. Bespoke To You
Contact details: +64 21 129 4694
Operating hours: Open 24 Hours
Whether it’s delivering high-value and time-sensitive items or delicate catering orders, Bespoke to You goes the extra mile to ensure everything arrives in perfect condition.
To enhance the customer experience, they provide a user-friendly interface on the Shopify platform for checking your orders and delivery notifications.
Additionally, their fleet of custom-equipped vehicles guarantees that your items are always transported with the utmost care. With temperature control in their vehicles, any food you send will arrive fresh and intact.
We put this to the test by sending a cake to an address, which we knew would definitely be a challenging task. Let me tell you, we were impressed that it arrived in pristine condition—even the icing was undamaged!
Moreover, several people also mentioned that when it comes to product launches, Bespoke To You is who you want to call.
They work closely with you to ensure everything aligns perfectly with your marketing plans. Plus, they have a proven track record of handling multiple components and tight timelines without breaking a sweat.
That said, it’s important to note that they only deliver locally in the Auckland area. If you need to send something to a different city, it’s best to consider another courier.
Amazing delivery service!
“Amazing delivery service! We have loved seeing the growth of Bespoke To You. These girls are passionate about what they do and the services they provide to small businesses are awesome. We have used their services since 2020 and we couldn’t have asked for a better partnership.”
–Shenine Dube, Google Reviews
We’ve never had any issues with them handling our deliveries
“We’ve been using Bespoke to you for many years and their service has always been trustworthy and friendly. Our cakes are extremely delicate, and we’ve never had any issues with them handling our deliveries. Whether it’s a smaller everyday cake or a four-tier wedding cake, they’ve always managed it flawlessly. We highly recommend their service.”
–K Cake, Google Reviews
3. Pack & Send Auckland City
Address: 8 Mahuhu Crescent, CBD,
Contact details: +64 9 909 9099
Operating hours:
- Monday to Friday – 8:30 AM to 5:30 PM
- Saturday – 9 AM to 3 PM
Pack and Send is a solid choice for all your courier and freight needs in New Zealand.
After visiting their location, our team quickly understood why so many people rave about them for last-minute parcels or bulky, fragile items.
We saw this in action when their premium courier service lived up to the hype. With this, you get any parcel delivered overnight!
In addition to this impressive service, we also discovered that they offer a more budget-friendly option for those looking to save a few bucks.
Their fragile freight service is the highlight of our tests, impressing us with its reliability. We sent a delicate glass item through this service, and, lo and behold, it arrived in perfect condition!
When it comes to international shipping, Pack and Send offers the flexibility to send your packages by air or sea. Regardless of your choice, you can track your shipments every step of the way.
That said, we did notice that sometimes the customer service could be a little rude on the phone, which echoed some of the reviews we encountered.
Professional prompt service
“Professional prompt service; communications were excellant; price for service provided was fair. My fragile goods arrived in Australia in great condition.”
–Allaina Dargel, Google Reviews
Arrived in good shape, faster than expected
“I am so appreciative of Pack & Send Auckland City. I had to ship a large suitcase to the USA and their service was just what I needed. Yes, it was expensive to send a large suitcase halfway around the world but I expected that. Pack & Send held up their end of the deal very well. Their staff had good communication and the process ran smoothly. My suitcase arrived in good shape, faster than expected. I would definitely use their service again.”
–Amy Tiemann, Google Reviews
4. Pik N Deliver
Address: Auckland CBD
Contact details:+64 9 394 6818
Operating hours: Monday to Sunday – 7:30 AM to 8PM
If you’re looking for a hassle-free, sustainable way to get your stuff delivered, definitely give Pik N Deliver a shot! They’re a door-to-door delivery service that prioritises eco-friendliness by using electric vehicles for all their deliveries.
Plus, they encourage clients to reuse their own packaging, which helps minimise waste.
During our conversations with several clients, they raved about how lightning-fast the service was. Pik N Deliver collected their packages right from their doorstep, which made the whole process incredibly convenient.
When the delivery arrives, the driver even sends a photo of the package, so you can see it’s in perfect condition.
And the best part? They deliver it the same day!
The only downside is that Pik N Deliver is currently available in local areas.
Such excellent service and so affordable!
“Travelling in NZ, I realized I had left our rain jackets at our accomodations in Auckland. Thankfully, I found this amazing courier who were very helpful in delivering our items to our hotel near the airport before flying back home. Such excellent service and so affordable! Highly recommended.”
–Brenda Dovick, Google Reviews
Five star efficiency
“I randomly chose Pik n Deliver to courier a parcel across Auckland. Wow! Best service, extremely user friendly website and five star efficiency. The staff I dealt with were super helpful and I will definitely use them again. Highly recommend their service!”
–Catherine Turner, Google Reviews
5. Jet Couriers
Address: Hannigan Drive, St Johns
Contact details: +64 9 558 1000
Operating hours: Monday to Sunday – 7 AM to 6PM
Jet Couriers is known for their point-to-point delivery services. With a fleet of vans and trucks, they can handle everything from medical supplies to legal documents.
After speaking with several customers, we learned that they constantly receive their packages exactly when promised. This reliability is largely due to Jet Couriers’ advanced dispatch and tracking software.
We experienced this firsthand, as our own deliveries arrived right on schedule. They accommodated our needs seamlessly and provided immediate delivery receipts, which gave us that extra peace of mind.
They also have couriers available for exclusive hire. The trucks these drivers use can deliver up to 12 tonnes of parcels—perfect for many businesses.
That said, some people found the cost of Jet Couriers’ hourly hire services to be expensive.
Always helpful and responsive
“Fantastic courier service ! Always helpful and responsive when booking jobs 🙂
Great value for money 10/10 would recommend.When dealing with freight on a daily basis, you want a good reliable fast courier. This is Jet Couriers”
–Mike Beynon, Google Reviews
Fast service, great value, excellent customer support service
“I use and recommend highly the services of Jet Couriers. Have never let me down as a receiver and supplier. Fast service, great value, excellent customer support service.”
–Alexander Chick, Google Reviews
