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The 5 Best Travel Agencies in Auckland for a Seamless Adventure

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Alright, let’s get real for a second. Who here hasn’t had a meltdown while planning an out-of-country trip?

My first attempt was a chaotic mess at 2 AM. I was juggling five different airline websites and drowning in hostel and tour options. I thought I had it all together until I realised I accidentally booked duplicate plane tickets. Cue the frantic calls to customer service.

But planning a trip shouldn’t be so stressful, yet it often is. That’s why I entrust my vacation plans to trusted travel agencies now.

After talking to other travellers and scouring recommendations for top-notch agencies, I finally found the best travel agencies in Auckland to turn my travel dreams into picture-perfect reality without any chaotic hiccups! Check them out here!

How much does it cost to hire a travel agent in Auckland?

Hiring a travel agent in Auckland costs at least 50 NZD. This price is just an estimate and will vary depending on the travel agent you choose, the itineraries, tours, and more.

How I Chose the Best Travel Agencies in Auckland

Reputation: I went through heaps of online reviews (Google, TripAdvisor, etc) and gathered in-person feedback from other travellers. The agencies with consistent glowing feedback obviously caught my eye. 
Tailored Packages: I looked for agencies that offered tailored travel experiences, such as romantic getaways, family vacations, or even solo backpacking trips. 
Local Expertise: I looked for travel agencies that employ local guides or have strong ties with locals at different destinations worldwide. Insider knowledge is the difference between seeing a city and truly experiencing it.
Customer Service: Excellent customer service is non-negotiable for me. From initial enquiries to the end of a trip, I expected timely responses and stress-free solutions.

1. Mann Travel

mann-travel

Address: 153 Eric Baker Place, Papatoetoe, Auckland 2025, New Zealand

Contact Details: +6499731940

Operating Hours: Open 24 Hours 

Website

Mann Travel is for anyone planning trips to India and other Asian countries.

From my discussions with the agency, their staff is familiar with the ins and outs of the best things to do in India. Whether you want a luxurious experience or a foodie experience, they can help you organise a trip worth the long flight.

Nearly everyone I spoke to mentioned how friendly and helpful the staff are. They really go the extra mile to find the best deals and sort out any issues that pop up.

Many travellers have bagged unbelievable deals on flights. It definitely beats searching through Google Flights and Skyscanner at odd hours.

Others liked how they often have special promotions and discounts too. Plus, their financing options for travel are a lifesaver if you need to spread out the cost of your trip.

That said, a handful of people did complain about difficulties getting refunds for trips cancelled at the last minute.

Pros

  • India and minor Asian countries
  • Tailored itineraries 
  • Friendly customer service
  • Competitive flight deals 
  • Flexible financing options

Cons

  • Issues getting refunds

Customer Reviews

Ishan made the process so much easier and gave me plenty of options

“Great experience. I called my first time and got a great booking. Was worried as I wasn’t sure I’ll be able to get the booking and airline I was looking for. Ishan made the process so much easier and gave me plenty of options. I am so much at ease now for my flight with my kids. Highly recommend to others looking at booking. My favorite travel agency from now on”

Goku Kakarot Google Review 

Very professional team and quick responses

“Great service and attention to details. Very professional team and quick responses.  Vicky was an excellent help. He guided through very professionally and patiently. 100% marks to him. His team mate Rishabh was also a great support. He is a great listener and gives right solutions. Highly recommended.”

Aarti Verma Google Review 

2. First Light Travel

first-light-travel

Address: 85 Beach Road, Auckland CBD, Auckland 1010, New Zealand

Contact Details: +6492814481

Operating Hours: Monday to Sunday – 8 AM to 8 PM 

Website

First Light Travel specialises in crafting personalised and unforgettable travel experiences in New Zealand, Australia, and the South Pacific. 

The travel agents here take the time to understand your wants, taking into consideration your budget. They only work with the best—from hotels to guides, everything is vetted for quality. This means you don’t have to worry about anything falling short.

Trip-planning-wise, they take you off the usual tourist paths to spots only locals would know about. They also have a huge selection of tour companies that you can choose from.

For couples, they’re great at organising romantic getaways—secluded retreats, exciting activities, and more. And for those into fly-fishing, the agency can arrange trips to the best spots in New Zealand and Australia. 

Sure, their package prices are on the higher end, but the unique experiences they plan justify the cost.

Pros

  • High-quality accommodations 
  • 24/7 free phone support 
  • Self-drive and guided tour options.
  • Romantic getaways 
  • Fishing trips

Cons

  • Pricey travel packages

Customer Reviews

We would recommend First Light Travel to any traveller 

“Our itinerary was thoughtfully planned by First Light Travel Designer Taylor Nguyen based on our 

travel preference, the amount of time we had and the places we desired to cover. Even though we only had 11 days in NZ, it didn’t feel rushed. All the connections and pick up worked like clock work. We enjoyed the Hobbiton tour, the hike at Mt Cook, the plane ride over Milford Sound. It was a pity we didn’t get to do the helicopter ride through Franz Josef glaciers due to bad weather. Otherwise the whole trip would have felt more complete. Part of the itinerary allowed us to self drive, which we appreciated as we could take in the sights at our own time. If only the rental car was in a better condition. All in all, we would recommend First Light Travel to any traveller who seeks free and easy but not random and not having to sweat the planning.”

Pauline Cheong Google Review  

We were able to customize our itinerary and our honeymoon 

“First Light Travel was amazing to work with! Micala helped us out, and was always quick to answer any questions. We were able to customize our itinerary and our honeymoon in New Zealand was a dream! Every accommodation was pristine and Micala took care of booking/setting up transportation. Each transportation was on time and everything went so smooth. I would highly recommend First Light to anyone!”

Ashley Stump Google Review 

3. Sehion Tours & Travels

sehion-tours-travels

Address: 49 Saint George Street, Papatoetoe, Auckland 2025, New Zealand

Contact Details: +6492184000

Operating Hours: Monday to Friday – 10 AM to 7 PM 

Website

Sehion Tours & Travels’ is for anyone wanting to go to destinations like Kerala and the Holy Land. 

Several former customers shared with me that Sehion took them on the most unforgettable Kerala tour. Every detail was taken care of, from accommodation to local guides. The cultural immersion was simply amazing!

Others had similar praise for their Holy Land tours. Sehion’s deep knowledge of the Holy Land makes their trip educational and spiritually enriching.

For other destinations, they excel in group tours. This makes it easy for solo travellers like me to make friends and get a real sense of the local community. 

During tough times, Sehion’s expertise in arranging chartered flights has proven invaluable. Their efficiency in arranging chartered flights when commercial options aren’t available is a lifesaver.

While a few of their customers said that sometimes updates were occasionally slow, everything ultimately worked out perfectly.

Pros

  • Cultural immersion tours in Kerala
  • Knowledgeable Holy Land trips
  • Excellent for solo travellers 
  • Expertise in arranging chartered flights 
  • Group tour expertise 

Cons

  • Occasional slow updates

Customer Reviews

They were supportive and helped me to reschedule my flights

“I recently booked my flights via Sehion Tours and Travels. I must say they are great. I had to cancel my scheduled flights due to some unforeseen circumstances. However, they were supportive and helped me to reschedule my flights according to my needs. I had to mention Mr. Anoop Babu who is an excellent staff with his communication skills and patience. I highly recommend Sehion Tours and Travels for stress-free travel arrangements.”

Rev Google Review  

Have maintained a very high standard of customer service

“Anoop’s service is impeccable, he triple checked all our requirements and details and have met all our requirements at an exceptional standard. We have used Sehion travels before and they always have maintained a very high standard of customer service. Five stars and more happily given.”

Thomas Varghese Google Review 

4. Buddha Travel & Tours – New Zealand

buddha-travel-tours-new-zealand

Address: Dingwall Building, Suite 606, Level 6, 87/93 Queen Street, Auckland 1010, New Zealand

Contact Details: +64800428334

Operating Hours: Monday to Sunday – 9 AM to 8:30 PM

Website

Buddha Travel & Tours offers a solid travel experience, especially if you’re looking to explore the Indian subcontinent. Whether it’s India, Nepal, Sri Lanka, or Bhutan, Buddha Travel adds a local touch to your experience.

From flights, stopovers, and holiday packages to adventure tours and travel insurance, they’ve got it all. They also help you get your travel visa sorted out too—if you haven’t already done so.

Many of their customers told us they were good at booking flights at off-beat times, which can save you a lot of money. 

Others liked their tailor-made tours. Several people who went on a group tour to Nepal through Buddha Travel told us the tour guides were knowledgeable and the itinerary was well planned.

While a few I spoke to did experience a few delays in communication, it didn’t seem to ruin anyone’s trip.

Pros

  • Assistance with travel visas
  • Travel in the Indian subcontinent
  • Book flights at off-beat times
  • Knowledgeable tour guides

Cons

  • Sometimes communication delays

Customer Reviews

Even the five star doesn’t give justice for the service received 

“Even the five star doesn’t give justice for the service received from Ayush. Did call few travel agencies in New Zealand and found buddha travel a lot cheaper than other and better than other   Ayush customer service was top notch. It was my mom first time traveling and he made sure of less transit and assistance. No doubt Ayush is the person if you are planning for travels and need to book the tickets 👍👌”

Joya Sth, Google Reviews

She provided all the information and travel documents required

I have contacted Aliza for arranging my parents flight ticket. She provided all the information and travel documents required during this pandemic as well as explained things thoroughly when in doubts. Thanks to her my parents reached home safely without any hassel in between. She is very welcoming and goes extra mile to help her clients. I will always contact her for our travel arrangements.

Poojah Gurung, Google Reviews

5. Eco Travels Sandringham

eco-travels-sandringham

Address: 587 Sandringham Road, Sandringham, Auckland 1025, New Zealand

Contact Details: +6498833666

Operating Hours: 

  • Monday to Friday  – 10 AM to 8 PM 
  • Saturday to Sunday – 11 AM to 8 PM 

Website

Eco Travels Sandringham is on top of its game when it comes to eco-tourism. They make sustainable travel easy and stress-free.

Not only do they focus on international trips, but they also assist with local trips in New Zealand. They help customers handle intercity bus reservations, making it so easy for them to start travelling without leaving the country.

I’ve booked a holiday package to Fiji with them before, and their online booking platform was quick to use. It showed me all the best prices and eco-certified accommodation options available.

If you want a personalised tour, you’ll have to call them up. Still, I appreciate that all the guided tours they organised promote sustainable practices. 

One minor gripe I had, though, was that some fees were not clearly communicated upfront.

Pros

  • Sustainable travel 
  • Domestic and international travel 
  • Easy online booking platform

Cons

  • Tours can’t be booked online
  • Fees are not always upfront

Customer Reviews

Ashish Nagaich was so efficient, thoughtful of our needs as a family

“It was our first trip as a family to India. Booking with eco travels was a very good decision. We were very glad ,thankful and happy with the service that was given to us. Ashish Nagaich was so efficient, thoughtful of our needs as a family, and most of all he is trustworthy. Despite the time difference he always answered our calls, he would call us to check if we had arrived to our destination.  He was especially very thought our our three little kids. Ashish had recommended places that would be suitable for our kids. Our kids had so much fun in India. They loved the place that was booked by Ashish in lavona where we celebrated Holli. Goa was also one of the best experience where our children enjoyed the beaches and the hotel booked for us.Thank you Ashish and the eco travels team. You made our trip successfull and we have beautiful memories that our family will cherish for the rest of ours lives.”

VIN PROJECT MANAGEMENT LIMITED Google Review  

Entire process seamless and stress-free

“I want express my sincere gratitude for Sunny’s exceptional service in booking my ticket promptly. His efficiency and professionalism made the entire process seamless and stress-free.

From the moment I reached out to him, he handled my request with utmost care and attention. His quick response and ability to secure the booking on time was fabulous.

Thank you for your hard work. Your commitment to excellence is truly appreciated, and I will not hesitate to recommend your services to others.

Keep up the fantastic work! Best regards,

Siva.”

Sivasenthil Sekar Google Review